Last Updated: 6 October 2026
We understand that sometimes an order needs to be cancelled.
1. Cancellation Before Dispatch
You may request cancellation of your order before it has been dispatched.
Contact us as soon as possible at:
Email: support@boostupreach.com
Phone/WhatsApp: +91 8882641746
If the cancellation is successfully processed before dispatch, the eligible amount will be refunded through the applicable payment method.
2. Orders Already Dispatched
Once an order has been dispatched, cancellation may no longer be possible.
In such cases, the customer may contact us and we will advise whether any available return/refusal option applies.
3. Cash on Delivery Orders
COD orders may be cancelled before dispatch. Once dispatched, cancellation may not be possible.
Repeated refusal of COD deliveries may result in restrictions on future COD orders.
4. Refund for Cancelled Orders
Approved refunds will be initiated to the original payment method or processed through another appropriate method, depending on the payment system used.
Bank/payment-provider processing times may vary.